Can Travel
For Spring Creek Marina and RV Park: I have never been treated the way I was treated at this RV/marina!
After checking in and paying my balance upon arrival, I was given a map and said have a nice day. I then drive to my site to see that there was no way to make it through the gate and cut it into my pull through site without hitting trees.
Knowing it was a full weekend, I decided to just pull past the site and backed into it, knowing that it was possible to clear all the obstacles. Seeing that it was my maiden voyage since losing my husband,(an emotional enough experience) I was doing this solo without a spotter, and managed to park it after several attempts. While at my family’s changing of command ceremony, (which is why I was here in San Angelo (cross country )to begin with) I received a call from the RV/marina saying that I needed to return to turn my trailer around. When I explained to her where I was and that I would not be able to return until the afternoon to do so, she then became short and hung up the phone. When I did return, in my Sunday best attire, I asked her how she wanted me to go about changing the situation, since I was unable to pull straight in without hitting any of the obstacles. She then told me many people do it without a problem and if I did not like it, then I was free to find another place to stay. I then went back and changed out of my Sunday best and hooked up the trailer and visited her to settle up a refund of my bill for the days that I would not be staying. She then told me “you were given directions on how to park yet you didn’t do it.” She then told me I can’t help it if you can’t read them out. I told her…. No one gave me directions they just handed me a map and said have a nice stay. I then asked her where on the map does it say which direction to go down and she then said she was going to have me escorted out of the building when I questioned her. When I again asked her if I could see the map, she then told me you have a map you go look at it, as she was slamming her hands down on the marble desk. I then asked her to please not slam your hands on my desk, that she was taking a very threatening tone with me, and she slammed her hands on the desk and said for me to get out of her building, or she would have the lake police come and take me out. I was treated like this even after I cut my day short with my family for the whole reason that I was here to come take care of a problem. I’ve then asked to see a copy of my invoice. she says you have an email that has your invoice I don’t have to give one to you. She said if you have a problem take it up with your credit card company. I could really care less about the fact that I’m not getting a refund. My problem is how this is how they treat their customers.
Posted Jun 09, 2023 by Can Travel from Florida. This is the subjective opinion of a traveler and not of AllStays LLC.
Kts
For Spring Creek Marina and RV Park: We spent a quiet week here in January. Park appears to be a favorite for long term stays. But it was tidy, staff were pleasant. No problems with barking dogs, loose dogs or speeding cars. Very quiet except for air traffic using the nearby small airport. We had a nice water view site. People were fishing off the banks don’t know how successful they were. Did not check out bathrooms. Passed on the laundry, it was in a cramped worn looking shed.
Lots of adjacent day use parkland that was deserted in January. Regular sightings of turkey and deer.
Posted Feb 05, 2022 by Kts from Michigan . This is the subjective opinion of a traveler and not of AllStays LLC.
Burketttx
For Spring Creek Marina and RV Park: This is the gray RV park. It is right on the lake has not facilities and plenty of trees. It is a pretty place for West Texas.I got in late but they stay open until 9 PM.
Posted May 02, 2021 by Burketttx from Texas. This is the subjective opinion of a traveler and not of AllStays LLC.
R Flo
For Spring Creek Marina and RV Park: Absolutely do not stay here! No bathrooms $$$ and no friendly people or staff. Very depressing place.
Posted Apr 28, 2021 by R Flo from . This is the subjective opinion of a traveler and not of AllStays LLC.
Matt Andrews
For Spring Creek Marina and RV Park: When making the reservation, I asked about the cancellation policy. They advised that I must cancel 7 days in advance but did not mention the $10 cancellation fee. I cancelled months in advance (on the same day as the confirmation email), but they refuse to refund the $10. Absurd and unacceptable business practice.
Posted Mar 11, 2020 by Matt Andrews from Florida. This is the subjective opinion of a traveler and not of AllStays LLC.
Matt Andrews
For Spring Creek Marina and RV Park: When making the reaervation, I asked about the cancellation policy. They advised that I must cancel at least 7 days in advance but mentioned nothing of a $10 cancellation fee. I cancelled months in advance (on the same day that I received the confirmation email). They advise that they will keep the $10. Absurd and unacceptable business practice.
Posted Mar 11, 2020 by Matt Andrews from . This is the subjective opinion of a traveler and not of AllStays LLC.
Rainbow Sugar
For Spring Creek Marina and RV Park: Nice pretty park. The lake is nice. Friendly staff.
Posted Oct 25, 2014 by Rainbow Sugar from FL. This is the subjective opinion of a traveler and not of AllStays LLC.