Thomas
For Camping World: I guess I should have read the reviews b4 I trekked all the way over there; TRYING not to do business w/ Chesaco. Boy was I disgusted!! 1) We had a confirmed appt to see a specific camper. Sadly all sales teams use telemarketers these days to make the appts (lazy salespeople) who are so warm & welcoming, etc... But you don't learn this until you walk ion. Unfortunately the (clueless) salesman was not as warm nor inviting and had NO idea we were coming. & even though we had to SIGN-IN to be 'received', NO information was provided to the lucky salesman as to who we were or why we were there... 2) When he finally discovered what unit we came to see, he had to "go find it and make sure it was set up". This took about 15 mins and it was at the very farthest point of their yard. My wife using a walker on a river rock-covered dirt road finally gave up about 1/4 of the way when we asked/insisted that he get one of the many golf carts laying around not being used (he never offered one...) 3) It was in fair condition (at best), canvas needing replacement (he said it was 'ordered' and would be replaced..) and had the original mattresses (which he insisted were brand new but were definitely NOT and had the original date of manufacturer tags still on them older than the trailers. He conceded the point and 'promised' they would be replaced b4 delivery. 4) Just about everything out of his mouth was a misrepresentation and we were ready to go. He insisted that they would work w/ us to make it work, we made a more-than-fair offer on a 6 yr old used pop-up that was listed at more than it originally sold for new. I thought, at the very least they'd be negotiable in this economy. But his basic attitude was: "we're here, if you want to buy something great but these are our prices!" and he started w/ the standard BS & sales excuses of fair market value, auction prices, etc.... We went back to the office and provided WAY more information than what was necessary to get a price on the unit. He came back several times asking more & more questions that had nothing to do w/ our question. 5) He finally presented paper w/ pricing. They came down $1,000 on the price (which supposedly incl new canvas (all around) & brand name mattresses (not what I hoped for nor what was "fair market") but then they added back in $1,500 of "prep" fee... We inquired as to what "prep' was needed and he rambled about total bullshit that didn't apply to most units (maybe to the NEW $300,000 buses) but certainly not to this unit in any way and would not budge explaining that they NEVER eliminate this charge. So on top of the egregious profit, they want to bend you over the barrel w/ NO Vaseline !!! We got up to walk out & he mumbled something about the manager wanting to talk to us but in the several minutes it took for my wife to make it to the front door, NO effort was made. After getting home and coming all these other bad reviews I am SO happy we didn't do business w/ them!!! The sad part is that in the Delmarva area it's pretty much a monopolized market for RV's, controlled predominantly by just 2 or 3 dealers... so sad...
Posted May 18, 2023 by Thomas from Maryland. This is the subjective opinion of a traveler and not of AllStays LLC.