We stayed for a couple nights just to check out the caverns. Welcoming staff, although they lost our reservation. Our kids were very happy with the indoor warm heated pool. Pretty quiet park the time of year we were there.would stay again
Posted Feb 10, 2016; New Mexico
The staff was very friendly. The park has a large amount of permanent oil rig workers. However this did not deter from our stay. The spots were of reasonable size. We had internet and local TV stations. The location of the park to Carlsbad Caverns and the city was nice. It is an all gravel park so dogs may not be too happy. The indoor pool was nice according to our daughter.
Posted Jun 13, 2014; New Mexico
Very poor customer service and communication. In the morning the day of my arrival I was quoted a price for basic water and electric camping for my 34 ft. Motor home, and was told there was plenty of space so I would not need a reservation. When I arrived around 6 pm, I was told only "premium" sites were available at a significantly higher cost. The clerk was rude and defensive, insisting that I should have known to make a reservation. I stayed one night and then moved to a nearby state park at one third the cost. Bait and switch?
Posted Feb 06, 2014; New Mexico
If I could give zero stars I would. There is no Internet. TV is nonexistent. There is electricity and that is a good thing---The entire park was without water the night we checked in. No explanations were given. Trying to call the office resulted in a constant busy signal. Stay anywhere but here!!!!
Posted May 29, 2013; New Mexico
On our RV site 1 broadcast channel, no cable hookup, and wifi didn't reach. Also didn't accept Passport America anymore. Bad experience.
Posted May 17, 2013; New Mexico